Ticket Sales Agent
Kelly Canyon Resort is seeking detail-oriented and enthusiastic seasonal Ticket & Pass Sales Agents to join our team to deliver amazing guest service by providing quality information to guests and facilitating the sale of lift tickets. We are looking for guest service oriented individuals who are positive, outgoing, operate with a high level of computer proficiency, have a passion for the outdoors, are well disciplined and take pride in their work.
Responsibilities Include, but are not limited to
Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.
Accurately and efficiently process lift, capture guest data, provide access products while engaging the guests
Make suitable recommendations on products to meet the guests needs and the business objectives.
Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external
Reconcile cash and receipts at beginning and end of the shift
Responsible for keeping a well-stocked and organized workstation
Maintain a professional appearance that reflects Kelly Canyon Resort’s Standards
Maintain a fun, positive and supportive teamwork environment
Good interpersonal skills and ability to communicate effectively
High School education
Ticket sales or customer service experience preferred
Ability to work closely with people and be able to handle guest and staff issues in an effective, equitable and friendly manner
Must be able to remain calm and decisive in high stress conditions
Detail oriented with sound math and clerical skills
Able to work with computers
Full time and part time positions are available starting November 1, 2021 through the end of season 2022. We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. We offer great recreational benefits and resort discounts!
Job Status: Open